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2020 Annual Report – The Catalan Ombudsman warns of the serious widening rights crisis during 2020
Friday, 12 March 2021
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The Ombudsman of Catalonia, Rafael Ribó, presented the Annual Report 2020, to the Catalan Parliament on 26 February 2021. Of the year of the COVID-19 the
Belgian Federal Energy Ombudsman – first data shows a reduction in the number of complaints in 2020
Monday, 15 February 2021
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During the 2020 operational year, the Federal Ombudsman Service for Energy received a total of 6,639 complaints (6% fewer than in 2019), whereof 63.5% Dutch,
ITALY: ARERA Conciliation Service Annual Report 2020
Monday, 8 February 2021
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The Conciliation Service of ARERA, the Italian Regulatory Authority for Energy, Networks and the Environment, has published its annual report 2020. Last year, the service
Cooperation needed to protect consumers buying bundled products
Thursday, 7 November 2019
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On the 6th of November, regulators, ADR bodies, consumer organisations and representatives from the European Commission gathered in Brussels for a cross-sectoral, cross-authority dialogue on
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