On the 4th of April, CWaPE, the energy regulator of Wallonia (Belgium), organised a seminar on collective self-consumption with the support of NEON. The event
The Conciliation Service of ARERA, the Italian regulatory authority for Energy, Networks and the Environment, has published its annual report 2018. Last year, the service
On the 26th of March, the European Parliament adopted the revised electricity market directive, which are part of the Clean Energy Package.NEON strongly welcomes this
Meeting in Rome, the members of National Energy Ombudsmen Network (NEON) have elected Mr Janusz Gwiazdowski (Coordinator for negotiations to the President of the Energy
On the 4th of April, NEON and CWaPE, the energy regulator of the Walloon region (South of Belgium), organised a full-day event on “Collective self-consumption
The French “Médiateur National de l’Énergie” has published the results of its annual consumer survey (“Baromètre Energie-Info”). The survey shows that consumers are better informed
NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.