The “trilogue” negotiations between the European Parliament, the Council and the Commission on the “Market Design” proposal started at the end of June. A final
In April 2018, the European Commission presented its “New Deal for Consumers”, which includes a proposal to amend a series of EU consumer protection directives
On the 13th of June, NEON members met in Brussels to approve a renewed long-term vision and work programme and discuss latest EU policy developments.
The French national energy ombudsman, Jean Gaubert, has presented the institutions’ Annual Report 2017, showing a 19% increase in the number of complaints received compared
NEON, the National Energy Ombudsmen Network, welcomes the Proposal for a Directive on representative actions for the protection of the collective interest of consumers. By