National Energy Ombudsmen Network
National Energy Ombudsmen Network
NEON is a member-led association based in Brussels. We help our members exchange good practices and experiences, we keep them up-to-date of policy developments and represent them towards EU decision-makers and other stakeholders.
We do this through workshops, meetings, events and regular updates for our members and external stakeholders.
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To read more about our policy work, please visit the publications section.
NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.