ITALY: ARERA Conciliation Service Annual Report 2020
The Conciliation Service of ARERA, the Italian Regulatory Authority for Energy, Networks and the Environment, has published its annual report 2020. Last year, the service received 18.602 requests for conciliation. Of these, a large majority were related to invoicing/billing issues, particularly in the electricity and gas sectors, while for prosumers issues were mostly related to …
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